Conditions of Use
General Conditions of Use
Use of this site is permitted only for the purpose of browsing, purchasing, and reviewing products for sale by Donegan's Garden & Leisure. All information on the site is copyright.
Some parts of the site allow for user interaction (eg. reviews). Abuse, spam or other malicious behaviour will not be tollerated for the good of all users.
This policy may change from time to time and any changes will be posted on this page.
OUR PRICES
All prices are inclusive of VAT and exclusive of shipping costs. However, we offer free shipping on most orders over €100.
There may be a surcharge for heavy or bulky items such as ride on mowers. Any extra costs will be shown on the product page.
Prices are subject to change at any time.
All prices are stated in Euros
TERMS OF PAYMENT
All sales are subject to pre-payment unless stated differently.
Payment must be received in full before any products will be dispatched. You may be contacted if your payment fails our security checks and this will delay the dispatch further.
DELIVERY
We use 3rd party couriers for a portion of our delivery services.
Customers will be informed of delivery charge before ordering if there is one to be applied. Delivery price will be calculated based on order weight and delivery location.
All delivery times on this website are estimates, are subject to stock availability and do not take into account any possible delays. Please note that “Working Days” applies through Monday-Friday as our couriers do not deliver on the weekends. Donegan Garden and Leisure cannot be held responsible for any delays caused by “late” delivery of goods. The delivery cut-off time for this website is between 1.00pm to 3:30 pm depending on the brand and type of goods being supplied. Any goods placed after these times may need an additional 24 hours to the delivery time.
Our delivery service will deliver your goods Mon-Friday between 8am and 6pm. Our carriers can not give specific delivery times.
COUNTRIES WHERE WE DELIVER TO
We deliver to all locations in Ireland and the E.U
DAMAGE OR SHORTAGE
Both private customers and retail customers need to thoroughly check the delivered goods for any defects within 5 days of delivery.
Notification of damage or shortages must be made to Donegans as soon as possible within 2 days of receipt of goods.
Notification of non delivery must be made within 15 days of invoice date.
Donegans are responsible for:
Replace or repair the damaged or defective products at its cost
Deliver the replacement products to the customers at its cost.
We accept no liability for any loss resulting from the customers failure to comply with the carrier requirements with respect to notification of damage, shortage or non delivery of Goods.
AVAILABILITY
All products offered are subject to availability.
RETURNS
In order to receive a full refund - products should be returned in original, unopened packaging.
If the product is not returned in its dispatched state we cannot offer a full refund and a compensation will be calculated on individual basis, please note that it can be up to 100% of value depending on the damage.
You have the right to return goods within 14 days of receipt of your products
WARRANTY CLAIM
In the event of a warranty claim, you the customer will be responsible for transporting and or covering any transport expenses arising from the items returned to our store regardless of the warranty outcome. In the event of a successful warranty claim and where the item/ items must be returned to the customer, Donegans will cover the return shipping costs to the customers address.
NO UNAUTHORIZED COPYING OF MATERIALS
The entire contents of this website, including but not limited to: Text, graphics, logos and images, are the property of Donegans its suppliers or its clients and are protected by Irish and International copyright and trademark laws.
ENTIRE AGREEMENT
The Terms & Conditions (as amended from time to time) constitutes the entire agreement between you and Donegans regarding your use of this Site, and supersedes any other agreement or understanding, arrangements, undertaking or proposal, written or oral, between you and Donegans in relation to such matters. In the event any other rules, code of conduct, or other matter posted on this Site conflicts with the terms of the Terms & Conditions, the Terms & Conditions shall govern. No oral explanation or oral information given by any party shall alter the interpretation of the Terms & Conditions. You confirm that, in agreeing to accept the Terms & Conditions, you have not relied on any representation save insofar as the same has expressly been made a representation in the Terms & Conditions and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of the Terms & Conditions save that your agreement contained in this Clause shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of the Terms & Conditions.
NO WAIVER
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
